I have had 3 bad experiences this week:

• Elance - My Vendor is giving me a load of crap about some software I contracted them for. In essence they are not doing what they signed up to do.
• Amazon 3rd Party - They sent me something that does not work, and now will not accept a refund, load of crap.
• WOW Cable Down - The internet was down for 2 days at the house, I went so far as to order new service only to later cancel it after dealing with Time Warner and ATT customer service.

All of these experiences I am/was the customer. All of these experiences I was the payee paying for a service. All of these experiences I was expecting something good to happen and just the opposite happened.